bjj999 Privacy Policy — How We Protect Your Data

1. Introduction

bjj999 ("bjj999", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers with, or uses the bjj999 platform ("Platform"). This Privacy Policy explains in clear terms what information we collect, how we use it, under what circumstances we may share it, and what rights you hold with respect to your own data.

By registering an account on bjj999, by making a deposit, or by otherwise using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein. This Policy forms an integral part of the bjj999 Terms and Conditions, which are available at bjj999.biz/terms-conditions.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately and may request the closure of your account by contacting our support team.

2. Data Controller

bjj999 acts as the data controller for all personal data collected through the Platform. As data controller, bjj999 is responsible for determining the purposes and means by which your personal data is processed. All enquiries relating to data privacy, access requests, and deletion requests should be directed to:

• Email: [email protected]
• Response Channel: 24/7 Live Chat via the bjj999 Platform
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

3. Information We Collect

bjj999 collects personal data through several channels. The categories of data we collect are set out below.

3.1 Registration Data

When you create a bjj999 account, we collect the following information:

• Full legal name
• Date of birth (for age verification purposes)
• Residential address, including city (e.g., Dh aka, Chittagong, Sylhet, Khulna, Rajshahi)
• Email address
• Mobile phone number (Bangladesh-registered)
• Preferred currency and payment method
• Username and encrypted password

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, which is mandatory before any withdrawal is processed, we may collect:

• Government-issued photo identification (National Identity Card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad account linked to your registered mobile number)
• Source of funds documentation where deposits exceed applicable thresholds

3.3 Financial Transaction Data

When you make deposits or withdrawals on the bjj999 Platform, we record:

• Payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, Bitcoin)
• Transaction amounts in BDT or crypto equivalent
• Transaction timestamps, reference numbers, and status
• Wallet addresses or mobile numbers associated with payment accounts

3.4 Platform Usage Data

bjj999 automatically collects certain technical and behavioural data when you use the Platform, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths
• Game sessions played, bet amounts, and wagering history
• Login timestamps and session duration

3.5 Communications Data

If you contact bjj999 via live chat, email, or any other support channel, we retain records of that communication including the content of your messages, timestamps, and any files or attachments you share with our team. This data is used to resolve disputes, improve support quality, and maintain a record of interactions for regulatory purposes.

4. How We Use Your Data

bjj999 processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and administering your bjj999 member account, including login authentication and profile updates.
Identity Verification	Conducting KYC checks to verify your age (18+), identity, and source of funds in accordance with applicable regulations.
Payment Processing	Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, and Bitcoin through our payment service partners.
Platform Improvement	Analysing usage patterns and technical performance data to improve the bjj999 Platform experience for all members in Bangladesh.
Fraud Prevention	Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, collusion, and other prohibited behaviours.
Customer Support	Responding to support queries, resolving disputes, and maintaining communication records for quality assurance purposes.
Marketing & Promotions	Sending promotional offers, bonus notifications, and personalised recommendations — only where you have provided explicit consent.
Responsible Gaming	Monitoring for signs of problem gambling behaviour and administering self-exclusion, deposit limit, and cooling-off requests.
Legal Compliance	Complying with applicable laws, regulatory obligations, court orders, and lawful requests from competent authorities.

5. Legal Basis for Processing

bjj999 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as a registered member, including account management, payment processing, and game access.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC, anti-money laundering obligations, and age verification.
• Legitimate Interests: Processing carried out in bjj999's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit and freely withdrawable consent. You may withdraw consent at any time by contacting [email protected].

6. Data Sharing & Disclosure

bjj999 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with carefully selected third parties only in the circumstances described below.

6.1 Payment Service Providers

We share necessary transaction data with our payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard, and crypto payment processors — solely to facilitate deposits and withdrawals on your behalf. These providers are contractually bound to process your data only as instructed by bjj999 and in accordance with applicable data protection standards.

6.2 Identity Verification Partners

bjj999 may engage third-party KYC verification service providers to assist in confirming member identities and conducting due diligence checks. These partners operate under strict confidentiality obligations and are permitted to use your data only for the purpose of identity verification.

6.3 Game Technology Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as session tokens and game transaction IDs) to enable game delivery and fair play auditing. These providers do not receive full member profile data.

6.4 Legal & Regulatory Authorities

bjj999 may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where required by law, court order, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of bjj999, its members, or the general public.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of bjj999's business assets, member data may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address in advance of any such transfer where practicable.

7. Cookies & Tracking Technologies

bjj999 uses cookies and similar tracking technologies (including web beacons and local storage) to enhance your experience on the Platform. The categories of cookies we use are as follows:

7.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as login session management, security token validation, and cashier functionality. These cookies cannot be disabled without affecting Platform performance.

7.2 Performance & Analytics Cookies

We use analytics cookies to understand how members interact with the bjj999 Platform — which pages are most visited, where members spend the most time, and where technical errors occur. This data is used in aggregate form to continuously improve Platform performance and usability.

7.3 Functionality Cookies

Functionality cookies remember your preferences such as language settings, display options, and last-visited game category so that your bjj999 experience is more personalised on return visits.

7.4 Marketing Cookies

With your consent, bjj999 may use marketing cookies to deliver relevant promotional content and offers tailored to your interests and betting history. You may opt out of marketing cookies at any time through your browser settings without affecting your access to the Platform.

8. Data Retention

bjj999 retains your personal data for as long as your account is active and for a period thereafter as required by applicable laws and regulatory obligations. Specific retention periods are as follows:

• Account & Registration Data: Retained for the lifetime of your account plus a minimum of five (5) years following account closure, in accordance with financial record-keeping requirements.
• KYC & Identity Documents: Retained for a minimum of five (5) years following the completion of the KYC process or account closure, whichever is later.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for a maximum of three (3) years from the date of the communication, unless required for ongoing dispute resolution.
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders it non-recoverable and non-attributable to any individual.

9. Data Security

bjj999 employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bjj999 servers
• Encrypted storage of all sensitive personal and financial data at rest
• Multi-factor authentication options for member accounts
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing conducted by independent third-party specialists
• Intrusion detection systems and 24/7 infrastructure monitoring

While bjj999 takes data security seriously and invests significantly in protective measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, bjj999 will notify affected members without undue delay and take all reasonable steps to mitigate the impact.

10. Your Rights

As a bjj999 member, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] or via our 24/7 live chat service:

• Right of Access: You may request a copy of all personal data bjj999 holds about you, free of charge, within a reasonable timeframe.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or updated promptly.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal and regulatory retention obligations that may require us to retain certain data.
• Right to Restriction: You may request that bjj999 temporarily restrict the processing of your data in certain circumstances, for example while a dispute regarding its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that we provide your data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though bjj999 may be required to demonstrate compelling grounds to continue.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

bjj999 will respond to all data rights requests within a reasonable period. We may need to verify your identity before processing certain requests to ensure we do not inadvertently disclose data to an unauthorised party.

11. Children's Privacy

The bjj999 Platform is strictly for individuals aged 18 years and above. bjj999 does not knowingly collect, process, or store personal data from anyone under the age of 18. If we become aware that a member has provided false age information and is under 18, we will immediately close the account, void all transactions, and securely delete all associated personal data.

If you are a parent or guardian and believe that a minor may have registered on the bjj999 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

12. Third-Party Links

The bjj999 Platform may contain references to third-party game providers, payment processors, and technology partners. bjj999 is not responsible for the privacy practices of any third-party websites or services that are accessible through or integrated with the Platform. We encourage you to review the privacy policies of any third-party service providers whose platforms you interact with in connection with your bjj999 account.

13. Amendments to This Policy

bjj999 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable laws. Where changes are material, we will provide advance notice to registered members via their registered email address or an on-screen notification on the Platform. The updated Privacy Policy will be published on this page with a revised effective date at the top of the document.

Your continued use of the bjj999 Platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the amended Policy, you must cease using the Platform and may request account closure by contacting our support team.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or bjj999's data processing practices, please reach out through one of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the bjj999 Platform interface
• Response Time: bjj999 aims to acknowledge all written enquiries within 24 hours and provide a full response within five (5) business days, Bangladesh Standard Time (BST, UTC+6)